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Stuur bevestigingen, facturen en uitnodigingen vanaf je eigen e-mailadres via een eigen Resend-account. Kopieer een uitnodigingslink als mailen niet handig is.
Vraag Claude welke zalen morgen vrij zijn of hoeveel facturen over de vervaldatum zijn. Doory antwoordt met de rechten van je eigen account.
Geen apart kioskaccount meer. De tablet bij de ingang ontgrendel je met een viercijferige code, en bezoekers reserveren er zelf een vergaderruimte.
Elke melding uit Doory komt nu als push op de telefoon, met de berichttekst erbij. Met de nieuwsmodule plaats je berichten per gebouw, in de app en het portaal.
Een melder kiest de verdieping en de plek. Jij werkt de melding af in een gesprek waarin elke statuswijziging als bericht verschijnt.
Een extra werkplek, een parkeerplaats, een kast erbij. Huurders vragen het aan, jij zet er een prijs op, de tekenbevoegde keurt goed met een handtekening en de factuur volgt.
Credits of een prijs per boeking, per uur, halve dag, hele dag of per persoon. Plus een bevestigingsstap, gasten die direct bij de receptie staan en een kleur per zaal.
Vergaderruimtes, een leeg kantoor, dagpassen, een virtueel kantoor en memberships verkoop je nu vanaf je eigen site. Betaling, contract en handtekening zitten erbij.
Contractdata, facturen, meldingen en reserveringen kunnen huurders zelf opzoeken en regelen. Opzeggingen, uitbreidingen en betalingsregelingen blijven een gesprek.
Een deur openen zonder beheerder is techniek. Veilig wordt het pas als toegang volgt uit het contract, de buitendeur online is en rechten vervallen op de einddatum.
Huurders zeggen dat er nooit een vergaderruimte vrij is, terwijl geboekte ruimtes leeg staan. Meet eerst twee tot drie weken, geef onbenutte boekingen daarna automatisch vrij en voer het gesprek met cijfers.
De stapel bij de balie ontstaat doordat niemand vastlegt wat er binnenkomt en wie het meeneemt. Met vijf vaste afspraken blijft het proces werken, ook als de receptie maar een paar uur per dag bezet is.
A system holding a building's contracts, rents and access rights is a system that needs to be properly locked down. Doory uses cookie-only authentication without tokens in the browser, rate limiting, and a session overview in which you can revoke active sessions.
Managing a building means managing personal data: member names, email addresses, visitors, access logs. Doory supports this with versioned privacy statements, consent records, access and erasure requests (DSAR) and an automatic retention policy.
Sooner or later there is a question you can only answer with a fact. Who changed that rent, who revoked that access, when was that invoice credited.
A building with its own name is a brand. Doory sets its own colours, its own logo and its own brand name for each building, and uses them in the tenant portal, in the emails and on posters.
More people work in a building than just the manager: a receptionist, someone for finance, a facilities colleague, perhaps an external bookkeeper.
Software that can do everything is usually software in which you can't find anything. In Doory you switch more than 15 modules on or off per building, and the menu only shows what is switched on.
Members currently have a portal for one thing, a booking tool for another and a key for the door. The Doory app for iOS and Android brings that together: bookings, access, requests, services, events, parcels, visitors and the gym, with push notifications.
Not every building has a reception that is staffed all day, and even with a reception, the front desk is the bottleneck at peak times.
In the morning you need three things: who is coming in today, which contracts need attention, and what is still open. The Doory dashboard puts that on your home screen: today's guests, upcoming renewals and expiring contracts.
Sometimes you just want a file. For your accountant, for the owner, or to work out something yourself that doesn't fit in a standard report.
Reporting costs most operators a day a month, and the result is a file that is already out of date on the day it's delivered.
Not every message should be an email. A guest who has just arrived at reception, a parcel that is waiting, a reply to a request: you want to know that now.
Every system sends emails, and those emails are often the only part of your software a tenant sees. In Doory you customise eight transactional emails per building: invitation, booking confirmation, parcel notification and the rest, with that building's colours, logo and brand name.
A lift that is out of service tomorrow, works on the third floor, a change in opening hours. With bulk email in Doory you choose the audience, check a preview and send.
Most of what you know about a tenant sits in someone's mailbox, invisible to the rest of your team. With the Microsoft 365 integration, all email correspondence with tenants automatically appears with the right company and the right person.
The best moment to offer something extra is the moment someone is already buying. In Doory you can show upsells during the checkout of meeting rooms and coworking: an offer that fits what is being booked.
Most operators only hear what was wrong when a tenant gives notice. In Doory you set up a pop-up survey that members see after logging in, with an NPS score and room for an open answer.
If your building has a gym, it is full at two moments of the day and empty the rest of the time. In Doory, members reserve a slot on a half-hour grid, within the capacity the building can handle.
Mail and parcels pile up at reception and sometimes go missing there. In Doory, reception registers a parcel, the right contact person is notified, and the parcel is collected with a QR code.
A guest who arrives at a reception that isn't expecting them costs two people time and makes a poor first impression.
Drinks, lunch sessions and meet-and-greets are how a building becomes more than square metres. In Doory you publish an event, choose the audience, announce it and keep track of the RSVPs.
A broken tap, a lift that keeps stalling, a flickering light. Requests like these now come in via the front desk, by email or by text message, and they often get lost there too.
Extra cleaning, catering for a meeting, an office move: every tenant asks for something now and then. In Doory you put those services in a service catalogue.
Coworking income consists of small recurring amounts, and they need their own administration. In Doory you manage membership cycles: day passes, weekly bundles and monthly memberships, with renewals and payment status per member.
Someone buys a day pass at 08:15 and wants to get in at 08:20. That only works if access follows payment, with no step in between.
Selling a day pass or a small membership shouldn't take human effort. In Doory the public coworking checkout runs by itself from start to finish: choosing a building, choosing a space or pass, accepting the terms and paying.
Overage is the revenue that most often gets left on the table. A tenant goes over their meeting room allowance, nobody works it out, and by the next month it is forgotten.
Knowing who has paid is the other half of the billing run. In Doory you import your bank transactions, after which Doory automatically tries to match them to outstanding invoices.
The billing run is the heaviest week of the month and, for most operators, happens across four tabs. In Doory you do it in the finance console: month-end close, billing runs with a review step, payments, payment reminders and refunds together.
Members always have their phone with them, but not always their key. The Doory app has an access tab where a member sees their access: which doors and buildings they have rights to and what the status of those rights is.
Access is where your records and the physical world meet. Doory's iLOQ integration makes sure that a member you activate automatically gets the right keys and access groups, and that this access disappears as soon as they leave.
A booking that isn't in someone's calendar gets forgotten. That is why Doory sends an .ics invitation with every booking, so the reservation ends up in the member's own calendar.
Meeting rooms sit empty outside peak times, and there are plenty of people outside your building who want one. In Doory, an external party can book a meeting room online and pay straight away, without an account and without involving your front desk.
The most expensive bookings are the ones that aren't used. A room that is booked while nobody turns up can't be sold to anyone else.
Almost every lease includes a number of meeting room hours per month. Doory tracks that allowance per company as credits: what is included, what has been used, and what goes beyond the allowance.
Meeting rooms are the smallest transaction in your building and often take up the most time. In Doory, members book themselves, in the portal or in the app.
Not every arrangement fits in the lease. Weekly cleaning, extra storage or a standing catering arrangement are separate products with their own terms and their own duration.
Terms change, and later on you need to be able to show which version someone accepted. In Doory you manage your terms and conditions per building in a library with versions.
Transferring contracts is the most tedious part of switching systems. In Doory you upload the contract PDF and Doory extracts the fields: parties, spaces, term, notice period, indexation.
In Doory the contract is not an attachment but a record. Each company has an agreement with allocations (which space, which period), clauses (break options, indexation, notice period) and a timeline of all amendments and renewals.
A contract that expires without anyone noticing costs you an empty unit or a renewal at the old price. Doory flags expiring contracts and turns them into a decision request, with a four-eyes principle for sensitive decisions.
Moves are the moments when most things go wrong and that generate the most stray emails. Doory turns them into fixed moments: move-in, moving within the building and move-out, with a quarterly review in between.
Behind every company there are people, and those people have access, bookings and requests. In Doory you manage them as members: a register of people per company, with an invitation flow, an access status and communication preferences per person.
Everything you know about a tenant sits in one company file in Doory: contacts, who is authorised to sign, notes from conversations and the credit policy that applies to this company.
The onboarding hub is a single page that shows what has already been set up in your environment and what hasn't. Buildings, units, floor plans, companies, contracts, invoicing rules, access, email templates: you see the status of each part.
Every import in Doory goes through the import workspace. Your raw file is kept, the proposals that come out of it are reviewed first, and an import can be repeated and rolled back.
Setting up a new building starts with the units, and they are almost always already on a drawing. In Doory you upload that floor plan, and a vision model extracts the units and proposes them.
The biggest hurdle in switching is not the software, it is the retyping. That is why Doory starts with the file you already have.
Alongside units, Doory lets you manage individual workstations. For each office or open space you create a seat map, in which you mark each desk as either a fixed desk or a bookable flex desk.
The floor plan in Doory is not a picture but a layer over your records. You draw units, desks and meeting rooms with the floor plan editor, and on top of those objects you see live what is available, what is let and what is booked today.
A unit in Doory is more than a line with a number. You record capacity, price, floor and photos, and the unit keeps track of its own life cycle: in use, vacant, split or taken out of use.
If you manage more than one building, in practice you often manage more than one set of records too. Doory puts all your buildings in one environment, with their own settings, their own rates and their own house style per building.
Tenants now manage their own bookings, invoices and service requests in a fresh, fast environment.
How do you divide shared service charges transparently between tenants? A practical approach.
Access rights automatically follow the contract: from now on you issue and revoke keys from within Doory.
See exactly what each company has used and what that brings in, with automatic recharging on the invoice.
Guides and explanations to help you get started quickly.
Set up your first building, units and tenants in a few steps.
Bring your existing records over in one go when you start.
How to create correct invoices for rent, service charges and extra work in one action.
Connect iLOQ so access automatically follows the contract.
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