An offer at the moment someone checks out

The best moment to offer something extra is the moment someone is already buying. In Doory you can show upsells during the checkout of meeting rooms and coworking: an offer that fits what is being booked.

Why this doesn't happen now

Because the offer isn't anywhere at the moment it matters. Someone books a room for ten people and nobody asks whether they want coffee. Then the question comes a day later, by email, or not at all. With a day pass it is even sharper: someone pays, walks in and has to work out for themselves where the coffee is.

What an upsell means here

A concrete, small offer with the booking confirmation. Coffee and tea with a two-hour room booking. A lunch with a booking that runs over midday. An extra screen or a flip chart. For coworking, a day pass for a colleague, or a week instead of a day.

The member sees it at checkout, chooses yes or no, and the choice flows into invoicing. When an external guest books a room publicly, it is paid for straight away.

Why this is more considerate than it seems

Because it isn't advertising but a practical question at the right moment. Someone who books a room for ten people probably needs coffee. Asking is service. It only becomes irritating when things are offered that have nothing to do with the booking, and that is a choice you make yourself during setup.

What it brings in

Revenue from services you already provide, without anyone having to ask for them. And fewer separate requests afterwards, because the question has already been asked at the moment it was relevant.

What you set up yourself

Which offers go with which bookings, with a price. Keep it to one or two per checkout. Three or more makes the flow longer and sells less, and with a €25 day pass you don't want the checkout to take longer than the purchase is worth.