Included credit that keeps track of itself

Almost every lease includes a number of meeting room hours per month. Doory tracks that allowance per company as credits: what is included, what has been used, and what goes beyond the allowance. With rates per room and a full history.

Why this is almost never right today

The allowance is in the contract, the usage in a booking tool and the recharging in Excel. At the end of the month someone manually adds up how many hours company X has booked, checks the contract for what is included, and works out the difference. With fifteen tenants, that is an afternoon's work. And because it is manual work, it does not happen every month, so overage quietly disappears.

How credits work in Doory

For each company you record how much credit is included per period. Every booking automatically deducts from it, with the weighting that belongs to that room: a large boardroom can cost more credits per hour than a small meeting room. The member sees their balance when booking, you see the balance in the company file.

If a company goes over its allowance, that is registered as overage at the rate that applies to that room. So at the end of the month there is no more calculating to do, only a check.

The history is the point

Doory keeps the full record: which booking used which credits when, and what overage resulted from it. That keeps the conversation with a tenant short. A tenant who says they never go over their allowance can see their own history in the portal. At renewal, that history is also your evidence: if a tenant consistently uses double, a higher allowance at a higher price is a reasonable proposal instead of a negotiation based on gut feeling.

What to watch out for when setting it up

The period and expiry. Decide whether unused credit expires at the end of the month or carries over to the next. Both are possible, but the contract must say the same as Doory. If you set it up wrong, you only notice in the first billing run.

Where the product stops

Credits are not a means of payment. They represent what was agreed in the contract, not a balance a tenant can top up or ask to have refunded. For outside parties who occasionally want a room, public room sales is the route, not a credit bundle.