Meeting rooms that members book themselves
Meeting rooms are the smallest transaction in your building and often take up the most time. In Doory, members book themselves, in the portal or in the app. You have a day and week calendar in which you make bookings on behalf of tenants, add walk-ins and create recurring series.
Booking through the front desk always gets stuck
The classic situation: a tenant emails or walks up to the front desk, someone checks a calendar, types up the booking and emails back. With twenty tenants, that is half an hour a day and at least one double booking a week, because someone took a reservation by phone and didn't record it straight away.
What a member sees
The meeting rooms in their building, with capacity, facilities and a photo, and what is free on each day. They choose a time slot and book. If their company has included credit, they immediately see how much the booking takes off that credit and what is left afterwards. If they go over, they see the rate before they confirm. That prevents a discussion about the invoice afterwards.
What the operator gets
A day and week calendar covering all meeting rooms in the building. That is where you do the things members can't do themselves:
Book on behalf of a tenant, for example when the director calls and their assistant has no account. Add walk-ins, for someone who is standing there now and needs an hour. Create recurring series, for the weekly stand-up or a monthly shareholders' meeting. Move a booking when maintenance is scheduled, with the tenant notified automatically.
If you block a meeting room for maintenance or an event of your own, nobody can book it any more. That is one action, not an email to all tenants asking them not to plan anything that afternoon.
What it gives you
The front desk is no longer a booking office. And because every booking is in the system with company, time and room, you don't need a reconstruction at the end of the month: room usage, credit usage and overage come straight out of it.
On top of that, you get insight into the occupancy of your meeting rooms that you never had at the front desk. Which room is consistently unused, which one is full every Tuesday morning, and which tenant uses three times as much as the rest. That is the basis for a conversation about a bigger room or more credit.
What you set up yourself
Per meeting room: capacity, rate, how far ahead bookings can be made and the shortest time slot. Per building: who may book which rooms. You can restrict a large boardroom to certain companies or make it subject to approval by your own team.
