Register a parcel on arrival and notify the right tenant automatically. Less work for reception.
In a building with thirty tenants, dozens of parcels arrive every day. The courier drops them off, someone writes a name on them and hopes the recipient comes by. What is not collected stays there, and once a month there is a parcel that, according to the recipient, never arrived.
Record a parcel on arrival with the right recipient.
The tenant receives a notification immediately.
Collection records and history in one place.
Three actions, two of which are up to the recipient.
Reception records which company and which person the parcel is for, optionally with a photo of the label. That is the entire action on your side. What is still waiting and for how long then stays visible, so you can clear up at set times instead of in a big sort-out twice a year.
Immediately, via push in the app or by email, according to that person's preference. If the name on the label is spelled slightly differently and the recipient is not known as a member, but the company is, the message goes to that company's contact. That way nothing is left behind because of a spelling mistake.
Each parcel has a code that is scanned on collection. From that moment, it is recorded who took it and when. That is not about mistrust, but because it ends the discussion: a parcel that has been collected is demonstrably collected.
How long you keep parcels and what you do with the rest. Put that in your house rules, because it is the only agreement this module needs. In practice, most parcels are collected the same day once people are notified the moment their parcel arrives, and that usually solves the pile-up problem already.
Registreer een pakket bij aankomst en informeer automatisch de juiste huurder. Minder werk bij de receptie.
If the recipient is not known as a member but the company is, the message goes to that company's contact. That way nothing is left behind because of a spelling mistake.