Automatic dunning escalation in steps, with human review before sending.
The most expensive mistake in your accounts receivable is a reminder to someone who has already paid. It costs you goodwill rather than money, with exactly the tenant who did nothing wrong. That is why, in Doory, reconciliation comes before chasing payment, not alongside it.
First reminder, second reminder, final notice, cost assessment.
Minimum outstanding amount, collection costs excluding VAT and VAT rate.
Drafts in Microsoft 365 with human review before sending.
Four steps, of which in practice you only do one yourself.
Through the PSD2 bank integration, Doory imports your bank transactions every working day and tries to match them to outstanding invoices, on amount, invoice number and counterparty account. If the combination matches, the invoice is marked as paid. If you use SEPA direct debit, successful and failed direct debits come in the same way.
If a tenant pays two invoices in one amount, or slightly too little, it does not match automatically and the transaction goes onto a list. Instead of reviewing a hundred lines, you review the ten that need something. The reverse is included too: invoices without a payment, with how long they have been outstanding.
First reminder, second reminder, final notice: you decide from which outstanding amount something happens and which collection costs you charge. The messages are ready as drafts, so you can read them through and adjust the tone for that one tenant you are in conversation with. Addressing comes from the company record, from the billing contact.
This is not bookkeeping. Doory reconciles invoices against payments so that your accounts receivable position is correct and you know whom to contact. Posting to the general ledger happens in your own software, through the integration with WeFact, Exact or Moneybird. VAT returns and annual accounts stay with your accountant.
No. The messages are ready as drafts and only go out once you have read and approved them.